Terms and Conditions

Effective Date: April 1, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, forms, communications, and services offered by Lanior Carpet Cleaning LLC (“Lanior,” “Company,” “we,” “our,” or “us”). By accessing this website, requesting information, booking a service, or using our services, you agree to these Terms.

1. Services

Lanior Carpet Cleaning LLC provides carpet cleaning and related cleaning services. All services are subject to availability, scheduling, operational limitations, property conditions, accessibility, and confirmation by our team.

2. Quotes and Estimates

Any quote, estimate, or pricing information provided through the website, by form, by email, by phone, or by SMS is preliminary unless expressly confirmed by us. Final pricing may vary depending on the actual condition of the carpet or property, square footage, access conditions, stains, odors, pet issues, additional areas, and other job-specific factors.

3. Booking and Appointment Requests

Submitting a form or booking request does not guarantee a confirmed appointment until we review and confirm the request. We reserve the right to reschedule, decline, or cancel service requests based on location, timing, staffing, access limitations, safety, or other reasonable business considerations.

4. Customer Responsibilities

You agree to:

• Provide accurate and complete information
• Ensure lawful access to the property where services will be provided
• Secure valuables, fragile items, and sensitive materials before service
• Disclose any relevant conditions, including stains, damage, odors, pet issues, water damage, mold concerns, or access restrictions
• Ensure a safe working environment for our team

5. Results Disclaimer

Cleaning results may vary depending on age of carpet, fiber type, prior damage, wear and tear, pre-existing conditions, type of stain, odor severity, previous cleaning history, humidity, ventilation, and other environmental or material factors.

Statements such as “ready in just 2 hours,” “100% satisfaction guarantee,” or similar service-related claims are general marketing statements and are not guarantees of identical results in every case or environment. Drying times and outcomes may vary.

6. Satisfaction-Related Concerns

If you are dissatisfied with a service, you should contact us promptly so we can review the issue. Any courtesy revisit, touch-up, or service adjustment is at our reasonable discretion and subject to the facts of the specific service performed.

7. Payments

Payment terms, accepted methods of payment, deposits, balances due, and any service-specific charges will be communicated at the time of booking or service confirmation. Failure to make payment when due may result in cancellation of service or additional collection efforts permitted by law.

8. Website Content

All content on this website, including text, graphics, branding, logos, layouts, service descriptions, and other materials, is owned by or licensed to Lanior Carpet Cleaning LLC and may not be copied, reproduced, distributed, modified, or exploited without prior written permission.

9. Acceptable Use

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Attempt to interfere with the website, forms, servers, or security systems
• Submit false, misleading, or unauthorized information
• Use automated methods to scrape, harvest, or exploit website content or data

10. Third-Party Tools and Platforms

Our website may use or integrate third-party platforms for forms, scheduling, CRM, analytics, advertising, hosting, automation, communications, and marketing. We are not responsible for third-party outages, platform failures, or external service interruptions beyond our reasonable control.

11. Limitation of Liability

To the fullest extent permitted by law, Lanior Carpet Cleaning LLC shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website, communications, booking process, or services.

To the extent permitted by law, our total liability for any claim relating to services or website use shall not exceed the amount actually paid by you to us for the specific service giving rise to the claim.

12. No Warranty

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, except as may be required by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lanior Carpet Cleaning LLC from and against claims, liabilities, losses, damages, costs, and expenses arising from your misuse of the website, your violation of these Terms, or your violation of any law or third-party rights.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

15. Dispute Resolution

To the extent permitted by law, any dispute arising out of or relating to these Terms, the website, or our services shall first be addressed through good-faith efforts to resolve the matter informally. If informal resolution is unsuccessful, the parties may pursue the matter in accordance with applicable Florida law and any enforceable dispute resolution agreement between the parties.

16. Changes to These Terms

We may update these Terms at any time by posting the revised version on this page. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

17. Contact Information

Lanior Carpet Cleaning LLC
Email: [email protected]